We, at TBS Dental, prioritize exceptional customer experience and never compromise on delivering that. We provide a flexible and competitive Warranty in the dental industry, aiming to ensure that our customers are 100% satisfied. We are the direct manufacturers of all TBS instruments, and therefore can take accountability and resolve any issues you may have quickly.
For more information on our Warranty, please click here.
Returns: If you’re not satisfied with your purchase for any reason, you have 30 days to return your items for either a refund or a replacement.
Please contact us to find out if your TBS instruments are covered under our Warranty, so that we can further explore options to replace or repair the products. We have been perfecting our manufacturing practices for over 30 years and therefore take quality control very seriously. We will personally handle and review any defects that may arise and offer replacement of products accordingly.
Repairs: We have on-site group of skilled technicians ready to handle your dental instrument repairs. This group possesses over 50 years of combined instrument knowledge and can manage a wide range of repairs and refurbishing needs. If for some reason we cannot repair your instruments, we will replace them for you at no additional charge.
Note: Please clean and sterilize all instruments prior to sending them in for repair. All items should be shipped in a puncture proof package and by traceable means to prevent loss.
All TBS instruments for repair can be sent to:
Attn: Returns & Repairs
2033-B Morris Ave
Union, New Jersey 07083
If you have any other questions, please feel to contact us.